Effective Date: 2 August 2025
Last Updated: 2 August 2025

Welcome to Sagefolk Homeopathy
By using this website, booking a consultation, or purchasing any of our services or products, you agree to the terms outlined below. These terms ensure clarity and fairness, and help us provide the best care possible.

Services Offered
Sagefolk Homeopathy provides online homeopathy consultations for adults and children. These include acute consultations, chronic treatment plans, and the sale of homeopathic products through our website. All consultations are conducted online, and bookings are made via our secure booking system.

Eligibility
You must be 18 years of age or older to use our services. Children may be treated with the consent of a parent or guardian, who must make the booking and attend the appointment.

Bookings and Payments
Appointments can be booked online at any available time slot. Payment is required at the time of booking, and all transactions are processed securely through trusted third-party systems. We do not store your payment information.

Cancellations and Rescheduling
If you wish to reschedule, you must do so at least 24 hours before your scheduled time. Appointments cancelled with less than 24 hours’ notice or missed without notice are non-refundable. Deposits made for multi-session packages are non-refundable.

Refunds
We do not offer refunds for consultations or digital services unless required under Australian Consumer Law. If you believe there has been an issue with your service, please contact us within 7 days so we can assist you.
If you purchase a product from our store and it arrives damaged or incorrect, please contact us within 7 days of receipt. We will assess whether an exchange, replacement, or store credit is appropriate, in line with your rights under Australian Consumer Law.

Appropriate Use of Services
We reserve the right to cancel or refuse services in cases of abusive language, inappropriate behaviour, or misuse of our services. We strive to maintain a respectful, safe environment for all.

Medical Disclaimer
Homeopathy is a complementary health modality and does not replace professional medical advice, diagnosis, or treatment. We do not offer emergency medical services. If you are experiencing a medical emergency, please call 000 or attend your nearest emergency department.
We encourage all clients to continue care with their general practitioner or specialist and to disclose any treatments they are receiving to their healthcare team.

Product Use Disclaimer
All products offered on this website, including homeopathic remedies, are provided for general wellness support and are not intended to diagnose, treat, cure, or prevent any disease. Always follow the instructions provided and seek advice from a qualified health professional for any health concerns.

Privacy and Confidentiality
We collect and store your personal and health information for the purpose of providing care. Your data is handled in accordance with our Privacy Policy and the Australian Privacy Principles, where applicable. We do not share your personal details except with third parties required to deliver our services, such as payment processors. We never sell your data.

Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Sagefolk Homeopathy and may not be copied, distributed, or reused without written permission.

Limitation of Liability
While homeopathy has supported many in their healing journeys, outcomes can vary and are not guaranteed. By using our services, you agree that Sagefolk Homeopathy is not liable for any indirect, incidental, or consequential damages related to consultations, remedies, or use of this website.

Changes to These Terms
These Terms and Conditions may be updated from time to time. Any changes will be published on this page, with an updated effective date. Continued use of our website or services implies acceptance of the revised terms.

Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

Contact Information
If you have any questions about these terms, please contact us:

Sagefolk Homeopathy
Email: sagefolkhomeopathy@gmail.com
Location: PO Box 222, Huntly, Victoria 3551