Booking Policy – Sagefolk Homeopathy
By booking an appointment with Sagefolk Homeopathy, you agree to the following terms and conditions:
1. Appointments
All consultations must be booked in advance via our booking system or by direct arrangement.
You will receive an invoice after your consultation, with payment due within 7 days, unless otherwise agreed.
Urgent or same-day appointments may be available for acute or non-life-threatening conditions, subject to availability.
2. Cancellation & Rescheduling
We require at least 72 hours’ notice to cancel or reschedule your appointment.
Cancellations made with less than 72 hours’ notice may incur a 50% cancellation fee.
No-shows or cancellations within 24 hours may incur a 100% cancellation fee.
Exceptions may be made in cases of genuine emergency or illness, at the discretion of Sagefolk Homeopathy.
3. Late Arrivals
If you arrive late, your consultation may be shortened to avoid impacting other clients. The full consultation fee will still apply.
4. Payment Terms
Invoices are sent following your consultation.
Payment is due within 7 days of the invoice date.
Late payment may result in a late fee or suspension of future bookings until payment is received.
5. Practitioner Responsibility
Your practitioner provides individualised homeopathic care for both acute and chronic conditions to the best of their ability, based on holistic assessment.
Homeopathy is a complementary health approach and our services are not a substitute for appropriate medical diagnosis, treatment and emergency care. In the event of a medical emergency, please contact 000 or attend your nearest hospital.
6. Client Responsibility
You are responsible for providing accurate and complete health information.
It is your responsibility to seek immediate medical care when required.
7. Privacy
All client information is treated confidentially and in accordance with the Australian Privacy Principles (Privacy Act 1988).
8. Contact
For cancellations, rescheduling, or questions about your consultation or invoice, please contact: sagefolkhomeopathy@gmail.com
9. Policy Updates
Booking policies may be updated at any time. Please review before each appointment.